For general information on the operation and specifications of Visualizers and Cynap, please email:

New Repairs / Exchanges / Returns

It is necessary to give the technician the exact Serial Number of the unit in question.
(How to find the Serial Number)

  • If is determined that you need to send the unit to WolfVision, the technician will open a ticket.

  • Use the unit serial number to fill out the online 

  • You will then receive an RMA number (Returned Merchandise Authorization) and online instructions for sending the unit to WolfVision.

  • If you have multiple units that need processing, the confirmation page for each unit's RMA will give you the option to enter another serial number and use the contact information from the previous RMA.

Further details may be found at RMA Terms and Policies.

Repair Payment


  • If you have received a Repaired Unit Invoice via email, you must pay for the repair via credit card at the Repair Payment page.

  • We NO longer accept P.O.'s for repair payments

WolfVision Inc.

2055 Sugarloaf Circle, Suite 125, Duluth, GA 30097

(877) 873-WOLF (9653)

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